Prompt sheet for debt queries

Prompt sheet for debt queries

Training Plan:

1. Is this a single debt or one of several debts?
2. Have court proceedings been started? Y/N (if no, go to question 6)
3. If Yes, is there a court hearing within the next 7 days? Y/N
4. Are there any Magistrates’ Court orders or county Court Judgement orders? Y/N
5. If Yes, has any enforcement action been taken eg. bailiffs instructed/eviction notice issued/goods recovered? Y/N
If Yes, give details
6. Is/are the debt(s) priority debt(s) eg. Council Tax, rent arrears, mortgage arrears, fines, non-payment of TV licence, loan(s) secured on the home, hire purchase? Y/N
If Yes, give details
7. Is/are the debt(s) non-ppriority debt(s) eg. unsecured bank loans, store cards, credit cards, mail order? Y/N
If Yes, give details
8. Who are the creditors? (1)
9. Is the client disputing liability for the debt(s)? Y/N
If Yes, give details
10. What is the approximate amount of the total debt?
11. Have any payment arrangements previously been made? Y/N
If Yes, give details

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