On this page you will find general information on collaborative working and the use of ICT, including email, websites, instant messenger, databases, RSS feeds, content management systems, joint purchasing of ICT and more.
Discussion document (Adviceuk)
To aid inter-agency referrals and establishment of local referral networks, a number of IT systems are available.
Before deciding to invest in an IT referral system, we encourage advice organisations and networks to think carefully about how it will help to improve services for clients and how it will be maintained and sustained. For further background reading on wider issues around referral and referral networks see our discussion document:
AdviceUK has assisted with the development of one system in particular for a number of years and we are pleased to recommend Nellbooker. Nellbooker is owned and managed by legal aid firm Hopkin Murray Beskine (HMB). AdviceUK liaises regularly with HMB regarding the development of Nellbooker. Nellbooker is an easy-to-use online service that links legal advice providers and referral agencies in a web-based community. All enquiries, including demonstrations and trials, sales, training and support, should be made directly to the Nellbooker team via their website at https://www.nellbooker.net/.
Here are a selection that we have discovered:
