The Advice Services Alliance ran an Alternative Dispute Resolution (ADR) project between 1998 and 2012.
ADR describes a range of options designed to provide a way of resolving a dispute as an alternative to courts or tribunals; it encompasses arbitration, mediation and the use of ombudsmen.
This page tells you how to find information about ADR if you are:
Information for members of the public
Our ADRnow website provided impartial and accurate information about ADR. As a result of funding cuts, we had to close the site in June 2012.
We have written two guides on topics that are popular with members of the public:
Resources for students – the summaries
The ADRnow website contained summaries of relevant court judgements and research reports. We know that these were useful to students, academics and legal advisers. We have therefore moved these to this website. Please use the links below:
Please note that these are not being updated or revised after June 2012.
ADR Policy work
ASA also responded to consultations on ADR issues, and provided regular ADR updates bulletins (until 2009). These can be found under the policy section of this website.