The Advice Quality Standard (AQS) is the only sector-owned, independently audited standard that focuses on advice. It is awarded to organisations that give advice to members of the public on legal issues. Organisations are audited every two years and have to demonstrate that they are accessible, effectively managed, and employ staff with the skills and knowledge to meet the needs of their clients.
Information about the AQS can be found at: www.advicequalitystandard.org.uk
Agencies who wish to arrange an audit or find out more about the Advice Quality Standard can contact Recognising Excellence by emailing Amanda Jordan at Amanda.Jordan@recognisingexcellence.co.uk or phoning her on 07584 355486.
We are pleased to confirm that the cost of the initial Desk Top Review will be reduced by £100 and, in future, will be £400 plus VAT. All other audit prices will remain the same.
If you have any questions about how this arrangement affects you as a funder or a member of the public, please contact ASA via our e-mail firstname.lastname@example.org.
Invitations for expressions of interest in the tender for the AQS will be issued shortly.
Agencies who wish to arrange an audit should contact the Centre for Assessment via email@example.com or by phone on 0161 875 2243.
If you have a question about how this arrangement affects you as a funder or a member of the public, then please contact ASA via our email firstname.lastname@example.org
— 5th June 2013
ASA launches Advice Quality Standard website
ASA has launched a new website www.advicequalitystandard.org.uk that explains to advice providers, funders and people looking for advice how the Advice Quality Standard (AQS) can help them. It features a searchable directory of holders of the AQS and sets out the benefits of holding the Standard and what’s involved in an audit.
Appointment of Chair of the Project Management Committee
The Advice Services Alliance is pleased to announce that Avrom Sherr has accepted the role of Chair of the Project Management Committee for the Advice Quality Standard. Avrom Sherr is Director and Woolf Professor of Legal Education at the Institute of Advanced Legal Studies and has been the principal architect of the concept and system of competence assessment in publicly funded legal aid work. He also acts as a consultant to government and professional bodies in relation to access to justice and professional training and discipline.
ASA is delighted to have this wealth of experience of quality standards in the legal profession applied to the promotion and development of the Advice Quality Standard.
In April 2012, ASA took over ownership of the General Help Quality Mark from the Legal Services Commission. It is now known as the Advice Quality Standard. The Assessment Network (TAN), continue as the auditing and certification body for the standard.
The Project Management Committee (PMC) has overall responsibility for overseeing the management of the AQS, which includes:
- Supporting the Project Manager in his/her role of promoting and developing the standard; and managing the auditing contracts.
- Protecting the reputation of the AQS. Ensuring the viability of the AQS.
- Approving any development of the standard.
ASA takes over ownership of General Help Quality Mark
We are pleased to announce that on 24th April ASA took over ownership of the General Help Quality Mark from the Legal Services Commission. It will now be known as the Advice Quality Standard and the logo will be as shown to the right. Need guidelines on use of the logo?
We have contracted with the previous auditors of the GQM, The Assessment Network (TAN), to continue as the auditing and certification body for the standard. If you would like to book an audit, contact them via their website at http://www.tan.org.uk/advice-quality-standard/enquiries.